We want you to be completely satisfied with your purchase on OurMall. If your order hasn’t arrived within the promised time, or isn’t as described, you could contact the seller. Most sellers on OurMall are happy to quickly resolve any issues.
You may return all products within 30 days of delivery. You can initiate a return or a refund on items from your Order Detail page.
Refunds are issued back to the original form of payment used to purchase the order. At this time, OurMall cannot refund, reimburse, cover, or otherwise be responsible for any fees not paid to OurMall. This includes any customs taxes or VAT as well as any return shipping costs you may incur in the refund process.